Stay info and Wi-Fi
Check-in times, the Wi-Fi password, parking, house notes. Written once by you, always current, and asked about far less.
- Wi-Fi with one tap to copy
- Check-in and check-out times per property
- House information you can edit any time
Morning. Every request settled.
Pending, In progress, Completed. One inbox your whole team shares.
Villa Ariadne, Thalia and Nefeli
Requests today
All14Pending5In progress4Completed5
- Extra towels by the poolVilla Ariadne, 4 bath towelsIn progress
- Taxi to the port, 10:00Villa Ariadne, 4 guests, 3 suitcasesPending
- Private chef tonight, 20:00Villa Thalia, 6 guests, one vegetarianIn progress
- Breakfast for four, 9:00Villa Nefeli, 2 adults, 2 childrenCompleted
- Champagne on arrivalVilla Nefeli, anniversary, 17:00Pending
- Late check-out, 13:00Villa Thalia, approvedCompleted
- Book the boat for ThursdayElena, Villa AriadnePending
+ 7 more todaySample data
Every guest request in one place.
Guests ask from their phone instead of calling or messaging. Your team sees every request in one shared inbox, and nothing gets lost between shifts.
Scroll, and watch the night settleGuest requests arriving tonight
- Villa Ariadne · 2m ago: Extra towels by the pool
- Villa Ariadne · 5m ago: Taxi to the port, 10:00
- Villa Thalia · 9m ago: Private chef tonight, 20:00
- Villa Nefeli · 14m ago: Breakfast for four, 9:00
- Villa Nefeli · 1m ago: Champagne on arrival
- Villa Thalia · 22m ago: Late check-out, 13:00
- Villa Ariadne · now: Book the boat for Thursday
- Villa Thalia · 3m ago: What is the Wi-Fi password?
- Villa Nefeli · 11m ago: Two sunbeds by the sea at 11:00
- Villa Nefeli · 8m ago: Could we have a baby cot?
- Villa Thalia · 38m ago: We locked ourselves out
- Villa Ariadne · 31m ago: Birthday cake for Saturday
- Villa Nefeli · 18m ago: Housekeeping after 14:00, please
- Villa Thalia · 12m ago: Taxi to the old town at 19:30
Before Zenia
The same question, five times a day.
Guests ask wherever they can reach you, from the booking platform to your personal WhatsApp. You answer each one by hand, often late into the evening.
BeforeOne question, one day
- Printed folder“What is the Wi-Fi password?”
- QR code PDF“What is the Wi-Fi password?”
- Booking platform“What is the Wi-Fi password?”
- Reception phone“What is the Wi-Fi password?”
- WhatsApp, personal phone“What is the Wi-Fi password?”
01The same questions
Wi-Fi, check-out, parking. Answered by hand, every time.
02Services nobody sees
Breakfast, a private chef, a boat day. Guests would book them if they knew.
03Peak-season pressure
In August, one missed message is a bad review.
The guest’s side
The whole stay, in one phone.
Guests scan a QR code in the villa and sign in with their mobile number and booking number. No app to download. Everything they need for the stay, in Greek or English.
Ask for something
Extra towels, a cot, a taxi at nine. Guests pick a request, add a note, and see when your team picks it up.
- Request types you define
- Status the guest can see: Pending, In progress, Completed
Order food and extras
Your menu and extras, with photos and prices, instead of a PDF. Orders go straight to the right team, and can be charged to the villa.
- Menus with availability hours
- Charge to the villa, settled at check-out
Chat with the AI assistantComing soon
It will answer from your own house information, at any hour. When a guest needs a person, it will hand the conversation to your team.
- Will answer only from what you have written
- Will hand over to your team when it should
The bill
Every order and extra on one clear bill, visible during the stay. No surprises at check-out, and nothing forgotten.
- Live bill for the guest
- The same items your team sees
Swipe through the five chapters.
Your team’s side
Every request finds the right hands.
The morning inbox, opened up. Food orders go to the kitchen, housekeeping to housekeeping. Someone takes it, the guest sees In progress, and then Completed. Nobody has to ask twice.
All villas, all departments
Requests today
All19Pending3In progress2Completed14
All departmentsKitchenHousekeepingConcierge
- Champagne on arrivalVilla Nefeli · Kitchen · just nowENUnassignedPending
- Taxi to the port, 10:00Villa Ariadne · Concierge · 4 minELUnassignedPending
- Baby cot for tonightVilla Thalia · Housekeeping · 12 minENUnassignedPending
- Private chef tonight, 20:00Villa Thalia · KitchenENMMariaIn progress
- Extra towels by the poolVilla Ariadne · HousekeepingELNNikosIn progress
- Breakfast for four, 9:00Villa Nefeli · KitchenENEEleniCompleted
+ 13 more completed todaySample data
Pending, In progress, Completed
Three states your whole team understands at a glance, on a phone or at the desk.
Sent to the right department
Kitchen, housekeeping, concierge. Each team sees what is theirs, across one villa or several.
Greek and English
Guests use Zenia in Greek or English, and your team works in whichever it prefers.
Revenue
More revenue, done gracefully.
A service that is easy to find feels like hospitality, not a sales pitch. You choose what to offer. Zenia puts it where your guests already look, next to everything else.
Your services and extras in the guest app, not in pop-ups.
Everything ordered goes on the bill and into the team inbox.
Your prices, your partners, your timing.
- Arrival dayChampagne on arrivalOn the menu from the first hour. Prepared by the kitchen.€45per bottle
- Every morningBreakfast at the villaOn the guest menu every morning until 11:00.€18per person
- Any day they likePrivate chef dinnerBooked from the guest app, confirmed by your team.€60per person
- Before check-outLate check-outOne tap to ask. You approve it, or not.€40per stay
Villa AriadneHalkidiki
Olive HousePelion
Casa ThalassaNaxos
Petra SuitesCrete
Aegli VillasCorfu
E
Elena
Guest profile
Guest profile
Oat milkQuiet roomLate breakfastNut allergy
The Zenia NetworkComing soon
Remembered like a chain, still independent.
We are building a network of participating independent properties. When guests agree, their preferences will travel with them, so they can be welcomed like regulars, even on their first night with you.
Only with permissionThe guest will decide what is shared, and can withdraw it at any time.
Preferences, not private dataOat milk and a quiet room will travel. Bills and messages stay with each property.
Every property stays its ownYour brand, your prices, your guests. The network will only add memory.
In practice
A pilot with seven villas in Halkidiki.
The operator who manages them has set Zenia up for its guests and team, ahead of the coming season.
- Guest app for stay info, requests and ordering
- One inbox shared by the whole team
- Charge to the villa for food and extras
xenia, noun. The ancient Greek bond between host and guest.
The name
Hospitality was always sacred.
In ancient Greece, xenia was the duty to welcome a stranger: offer food, a bath and a bed before asking their name.
It was protected by Zeus Xenios, and every host knew the guest at the door might be more than they seemed. The idea never left. It is still how the best Greek hosts work today.
Zenia takes its name from it. The technology stays in the background, so the welcome can stay personal.
Request a demo
Let’s look at your property together.
A short call, in Greek or English. We show you Zenia with your own villas in mind, and tell you honestly if it is not the right fit yet.
What happens next
- 1A person from our team replies by email.
- 2A 30-minute call, at a time that suits you.
- 3If it fits, we set it up with you before the season.